Shipbear logo
bad customer service

Common Mistakes When Getting Started With Dropshipping

Starting your own business online can be an exciting and rewarding experience, but it’s not without its challenges. 

If you’re planning to launch a dropshipping business, no doubt you’ve already done some research into what it takes to get started – but are you sure that you know the most common mistakes people make when embarking on such an endeavor?

 To give your venture the best chance of success, there are certain pitfalls worth avoiding. In this blog post, we’ll look at six of the most crucial errors entrepreneurs make when first getting started with dropshipping. 

From failing to do adequate research before launching a storefront or neglecting customer service after launch; in this article, we will guide you through essential steps needed for a successful drop-shipping operation. 

So grab a cup of coffee and read along – by understanding all these small yet important details now –you’ll save yourself time (and possibly even money) going forward!

Researching the wrong suppliers – make sure to research the suppliers’ quality and shipping time

Researching potential suppliers is an essential step toward building a successful partnership that can benefit your business in the long run. 

However, it is crucial to ensure that you are researching the right suppliers who can meet your quality and shipping time requirements. 

Not doing so could lead to unwanted consequences such as delays or receiving products of subpar quality, ultimately negatively impacting your business’s growth. 

By carefully conducting research and thoroughly evaluating a supplier’s potential, you can avoid these issues and establish a mutually beneficial partnership with the right supplier. 

Remember, investing time in finding the right suppliers can lead to significant benefits and contribute to your business’s overall success.

Not considering shipping costs when pricing products -factor in all costs, such as customs fees, taxes, etc.

When it comes to pricing products, it’s easy to get caught up in the excitement of profit margins. However, it’s important to remember that pricing goes beyond just the cost of the item itself. 

Shipping costs, customs fees, and taxes all contribute to the final price tag. Not considering these expenses can quickly eat into your bottom line and leave your customer base feeling misled. 

By factoring in all costs, you’ll be able to set a fair and sustainable price that benefits both your business and your customers. Don’t let shipping costs be an afterthought – take the time to fully consider all expenses before setting a price.

Not setting up an appropriate payment system – use a reliable payment gateway or merchant account

secure payment

E-commerce has made it possible for businesses to sell their products and services online, making it more accessible to customers all around the world. 

However, to ensure a seamless experience, it is essential to have an appropriate payment system. Not having a reliable payment gateway or merchant account is like running a physical store without a cash register. It can lead to delays, frustrated customers, and even lost sales.

Implementing a secure and trustworthy payment system gives your customers confidence in your business and reduces the risk of fraudulent transactions. 

With so many options available, it is essential to research and choose a payment platform that aligns with your business needs. By doing so, you can focus on growing your business and providing a positive shopping experience for your customers.

Failing to create an effective marketing plan – use social media, email campaigns, SEO, and PPC to generate sales

In today’s business world, having a marketing plan that incorporates social media, email campaigns, SEO and PPC is essential. 

However, many companies struggle to create an effective strategy that generates sales. It’s important to understand that social media can be a powerful tool for reaching customers, but it’s not the only one. 

Email campaigns allow businesses to connect with customers on a more personal level, while SEO and PPC help drive traffic to their website. 

Failing to utilize all of these tools in a comprehensive marketing plan can result in missed sales opportunities. By taking the time to create a well-rounded strategy, businesses can not only improve their sales, but also build a loyal customer base.

Ignoring customer feedback – listen to what your customers say and incorporate it into your strategy

It’s no secret that listening to customer feedback can be vital to the success of any business. However, despite the clear benefits of incorporating customer input into strategic planning, many companies still choose to ignore this valuable resource. 

This not only makes customers feel neglected, but it also puts businesses at risk of missing out on major opportunities for growth and improvement. By actively seeking out feedback and taking the time to listen and make necessary changes, companies can build stronger relationships with their customers and increase their chances of long-term success. 

So why not take advantage of this powerful tool and start incorporating customer feedback into your business strategy today?

Neglecting customer service – always respond quickly to customer inquiries and complaints

The cornerstone of any successful business is its customers. However, when customer service is neglected, that foundation can quickly crumble. 

That’s why it’s essential to always respond quickly to customer inquiries and complaints. It shows your customers that you value their time and opinions and that you’re committed to resolving any issues they may have. 

A speedy response can also help diffuse potentially volatile situations and prevent negative reviews from spreading. Ultimately, taking the time to prioritize customer service can pay dividends in the form of loyalty, repeat business, and positive word-of-mouth.

Ultimately, launching a new online business is an exciting endeavor. 

However, it requires a significant amount of preparation and effort. 

By avoiding mistakes such as researching the wrong suppliers, not considering shipping costs when pricing products, not setting up an appropriate payment system, failing to create an effective marketing plan, ignoring customer feedback and neglecting customer service will give you the best chance for success with your online business. 

With the right strategies in place, you can establish yourself as a reliable and reputable online business. To ensure success through customer satisfaction always put their needs first and be there to address any questions they might have no matter the time of day or night. 

Remember: satisfied customers will make your online business thrive!

How Shipbear Can Streamline Your Dropshipping Journey

Shipbear is a cost-effective and efficient solution for those looking to start dropshipping.

Our platform helps consolidate multiple orders into one shipment, eliminating redundancies in the shipping process.

We also provide an easy way to track shipments, calculate costs, and compare prices with different carriers.

By leveraging Shipbear’s services, you’ll be able to reduce the time and cost associated with dropshipping, freeing up more of your resources for other tasks.

With Shipbear, you’ll be able to provide a better experience for both you and your customers. Get started now and discover how easy dropshipping can be!


We are recognised and awarded by
the “E-Talent of the Year Award” and the “Innovative E-commerce Award”

Scroll to Top